[Resolved]  Axis Bank — old auto renewal charge showing as written off on kingfisher airlines credit card affecting my cibil score

Address:Mumbai City, Maharashtra, 400052

Axis bank issued an unsolicited kingfisher airlines co-branded card to me. I paid off all the dues and did not want the card. They auto renewed the card and charged a renewal fee which they showed as outstanding and then after kingfisher airlines closed - they wrote off that amount. They reported this to cibl and is wrongly showing on my cibil report thereby affecting my credit score. There are cibil agents calling me to "settle" the issue for a payment.. This is very unfair. Please let me know whom to contact to settle this issue.

Regards

Ajit
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Nov 15, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
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