[Resolved]  Axis Bank — payment debited from my a/c but not credited in other account

Sir on 06 jan 20. I paid my daughter kv school fees in union bank of india through axis bank net banking. An amount of rs. 1800 for quarter ending jan 2020 to mar 2020 has been debited from my account but the same has not been reflected on union bank of india kv fees. My axis bank account no. [protected]. After that i pay again rs.1800 through sbi credit card and the same has been reflected in union bank kv school fees. But my earlier debit amount of rs. 1800 has not been credited into my axis bank account.
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Feb 15, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jan 08, 2020
Updated by Debnath Dhar
Amount of Rs.1800 not credited into my account
Jan 08, 2020
Updated by Debnath Dhar
Sir on 06 Jan 20. I paid my daughter KV school fees in Union bank of India through axis bank net banking. An amount of Rs. 1800 for quarter ending Jan 2020 to Mar 2020 has been debited from my account but the same has not been reflected on Union bank of India KV fees. My axis bank account No. [protected]. after that i pay again Rs.1800 through SBI credit card and the same has been reflected in Union bank Kv school fees. but my earlier debit amount of Rs. 1800 has not been credited into my axis bank account.
Verified Support
Jan 09, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.
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