[Resolved] Axis Bank — Payment not received till today | |||
Respected Sir, I am a consumer of Axis Bank keshod having account no 45443103 SINCE THE BRACH OPENED IN KESHOD. Since dated 16.04.16, the axis bank is continuously deducting the regular amount from my account without my prior approval. in above matter, I visited my branch and contacted branch Manager Mr, Nirav Chokshi on dated 24.08.16 . He stated that please add Rs 7000/ in your account for getting deducted amount back. i done immediately. Then he committed to pay the deducted amount within a week time. Then after a week time I personally contacted him in keshod branch. He promised me to back my deducted money within again a week time more. Then after again I received a message at 23.35.01 hrs on dated that amont of rs 250 and more deducted from your account. Hence again I contacted Mr Chokshi in this matte on next day on land line phone of axis bank keshod for two times during office hours but no reply is received. The I contacted Mr chokshi on his mobile phone but he has not attended my mobile . Then after a long time I contacted Mr Chokshi but disappointment received.After one day I gain contected him. This time he again committed to take action in this issue, From the above fact I have to state as under. 1- I am a regular consumer of axis bank and in past, when the new branch stared in keshod, I fully supported to bank for new account opening work. 2-In spite of much more support to keshod branch including fixed deposits and mutual funds etc 3- Very Very poor response received to me from branch manager.He is not managing properly with consumer dealing. He has not taken keen interest in my issue. 4- He is not ready to quick response on mobile and land line phone also. 5- He informed me not to disturb him during holidays and after office hours. in this regard, I have to state that axis bank officers were frequently visited my home for fixed deposit and mutual funds works after office hours during night time . one of them was Mr, chokshi. But now the position is changed. I CANT DISTURB HIM DURING HOLIDAYS AND AFTER OFFICE HOURS.PLEASE TAKE SERIOUS NOTE OF THIS MATTER. 5- The axis bank disturbing me during night time to me by saying that by sending messages of deducting amount comes at 23.30. Hrs. Now I can say that this is ALSO not fair for axis bank authority. 6- The existing manager is not perusing my complaint POSITEVELY with higher authority and vested time. Axis Bank will have to pay me interest also which resulted in un satisfaction with his this type of behaviour. 7- You are kindly requested to take prompt action against branch mangaer in above issue and get me back my amount back since 16.04.16. 8- Hoping for a favorable and early reply in this issue . 9- Hope that my wrongly deducted amount refunded back to me 10- my mobile no is with the manager and my mail address is ashwin.[protected]@y mail.com. Thanking you and hope once again for quick response. A P THAKER, RETIRED EXECUTIVE ENGINEER, PGVCL. Was this information helpful? | |||
Nov 29, 2016 Complaint marked as Resolved no any steps taken against the branch manager.
No any email received to me or any phone to me.
you are once again kindly requested to move further for quick actions.
my e mail address is [email protected] Axis Bank customer support has been notified about the posted complaint. | |||
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