[Resolved] Axis Bank — Refund initiated by amazon not transferred in my account till 15 days over

rajeshgupta422

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.axisbank.com

I cancel a laptop (Order number[protected]) from amazon on 14th may, amazon initiated the refund for the same on 14th may, but refund amount did not credited in my account till 15 days over.

They provide me refund reference number and told to contact with bank, I contact to bank customer care several time and raised complain in axis bank, but nothing is going on.

There is some problem going on bank end. Please resolve issue on priority as I need my money back due to some urgency

As 15 days over and amount did not credited in my account . Please resolve the issue on priority

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Jun 30, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

May 30, 2017

Updated by rajeshgupta422 Account number: [protected]

May 30, 2017

Updated by rajeshgupta422 Registered mail id with bank: [protected]@gmail.com

Verified Support

May 30, 2017

Axis Bank Customer Care's response Hi Rajesh,

Please share your concern at the email ID mentioned at: http://bit.ly/2odp3nV and our executive will get back to you.

Regards,
Axis Bank

May 31, 2017

Updated by rajeshgupta422 I have already shared the concerned with your team, but no proper resolution is provided by bank

Jun 02, 2017

Updated by rajeshgupta422 There is no progress till now