Axis Bank — Refunded money not come to my account and bank is not supporting

Address:	380005
Website:	WWW.AXISBANK.COM

Dear Axis bank,
i have not received money as vendor is saying they refunded to bank, Please find mail from vendor (Amazon ) .

also i need to address that i complained before a month .

NOT GETTING PROPER RESPONCE FORM BANK, THEY ARE ON DAILY BASIS DEMANDING NEW THINGS, EVEN AFTER SUBMISSION OF DISPUTE FORM .

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[protected] Forwarded message[protected]
From: Amazon.in
Date: Tue, Mar 21, 2017 at 11:26 PM
Subject: Your Amazon.in Order Refund Reference Number
To: sneha.[protected]@indiamart.com, [protected]@indiamart.com

Hello,

This is to confirm that refund for amount 42450 has been successfully processed on 18-MAR-17 and the amount should reflect in your account by now.

The refund details are: Authorization code for sale transaction 011825
Refund Reference # 75260827077012364931663

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in

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