Axis Bank — regarding change of communication address.
Patna, Bihar, India
Kkashyapk88 on Jul 23, 2019
I have an axis asap account with kyc done and i am now trying to update the communication address via net banking and mobile app through services section but after a day it shows request closed. I have provided my driving licence, aadhar card and what not as a proof but it still shows the same old address. It has been months now. I am in dire necessity of changing the address, i cant visit the branch because i am not in the city due to some severe problem also i have visited once but the female officer did it from my phone and asked me to wait for a day.
My name is kartik kashyap
Please contact me for bank details as i cant provide them here.
Email - [protected]@gmail.com
Branch-axis bank rakhi complex ashina digha road near passport office po bv college patna
[Jul 23, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response Jul 23, 2019
Hi, we wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. Sorry for the trouble. Regards, Team Axis Bank.
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