[Resolved] Axis Bank — regarding debited amount without my permission

Chetan birla

from Raipur, Chhattisgarh

Address:

Indore, Madhya Pradesh, 452001

Dear team,

Hope you are understood my problem.

Message at 04:03pm -
Hello! Your a/c no. 876360 has been debited by rs. 118 on 05/feb/19. The a/c balance is rs. 93785.70. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
And also i want my money back.

Best regards,
Chetan birla
Contact no. [protected]
Email id. - [protected]@gmail.com

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Mar 8, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - http://bit.ly/2N8cGCp Regards, Team Axis Bank

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Comments

peddaraokoti

from Bengaluru, Karnataka

Credit card limit is low and paytm limit also low credit agent cheated me without telling me the credit limit of they told me that limit I would not have taken the card bloody nonsense service.i wanted to take action against the person who cheated me and customer care also did not tell me the card limit.such bloody service and nonsense people

Axis Bank Customer Care's response, Feb 6, 2019

Verified Support

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2uAxZEt Regards, Team Axis Bank.

priyapriya2590

yes, such a bloody service only. Just charge customers unneccarily without even informing for debit card aswell.

Axis Bank Customer Care's response, Feb 8, 2019

Verified Support

Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.

priyapriya2590's reply, Feb 9, 2019

Please contact me through the mail ID, I prefer that mode of communication as already said, don't simply try calling and wasting my time with bluff. Just update or communicate me through mail only, as I can better keep track aswell.