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[Resolved]  Axis Bank — Registered wrong mobile in credit card

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Axis bank website

Newly credit card issued by axis bank card no - [protected] but they have registered wrong mobile no [protected] instead of [protected] we have visited multiple axis bank branch but they unable to resolve the problem.

Axis bank is really making me to run their branches and unable to resolve the issue even customer care of axis bank is not helpful, and the agent who have registered the wrong mobile number isn't picking up the call or attending the call. This is how axis bank is treating me. Please look forward to the complaint because it will effect in cibil ratings and i have a very good cibil ratings in other banks.

Requested to please cancel the above mentioned card immediately.

Chavi nagar
Sr. Merchandiser
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Jul 15, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jun 12, 2017
Updated by chavi Nagar Dear axis bank,

I would like to block this credit card [protected] registered in the
Name of chavi nagar.

I'm getting lot of fake calls regarding credit card. Firstly one of your agent name neha has provided the wrong information while generating this card. She has given wrong registered mobile number and secondly she is also attending to the phone call due to which i'm facing lot of problems.

Secondly, lots of fake calls are coming to me from these two numbers
[protected], [protected]

Please look into the matter which is getting serious day by day.

This shows how poor axis bank service is.

Please block this card immediately

Regards
Chavi nagar
Verified Support
Jun 13, 2017
Axis Bank Customer Care's response Hi,

Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or by e-mail. If you receive any such calls or e-mails, please do not share any information.

Regards,
Axis Bank
Verified Support
Jun 14, 2017
Axis Bank Customer Care's response Hi,

Sorry for the trouble. Please share your details at http://bit.ly/2odp3nV . Our executive will assist you shortly.

Regards,
Axis Bank
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Comments

Hi,

I have cancelled product from Amazon and my amount is debited from bank, I had discussed with amazon they have give reference number for the same

Reference Number : [protected]

Please refund my amount
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