Axis Bank — Unable to process international transaction with my credit card no. *3526

Address:

500039

Dear sir,
From last one week i am trying to international transaction to joseph prince ministries singapore. As i am christian, i used to donate every month either 30 or 50 usd. I did it same since last month. But during this month last week when i had tried to same transaction for 30 usd, i couldn't succeeded even i tried for three times.
It was displaying that your transaction is declined and your card is blocked. Immediately i have contacted and confirmed myself that transaction was made by me only and requested to unblock my card.
Yesterday again i tried several times to transfer on international transaction to joseph prince ministries for 50 dollars, again same declined was displayed.
I have contacted to the customer care [protected] and informed the same, then your customer executive was given the number to contact regarding my issue[protected], but not responding properly even i tried several times. After many attempts he was responded that is technical problem within 15 minutes it will be resolved.
But today till now it was not cleared and today also i had tried to on international transaction to joseph prince ministries for 50 dollars but same decline red flag is displaying.
Today when i tried contact your executive more than ten times who had spoken yesterday regarding this issue over the phone number[protected] is not at all responding to my calls.
I don't know why you should employed such callous attitude employees to deal with the customers.
So i request you please inform to whom i should complaint and give their email id s and phone numbers to take action on that executive who is available this time 12.20 pm and redress my issue and unblock the decline badge and enable me to transact the same per month.
Thank you,
Regards,
Pagidimarri krishna,
[protected]@gmail.com,
[protected]
[protected]
Credit card number *3526,
F. No 302,
Elena mansion apartments, near msr women's hostel, opp: survey of india, zahid nagar, uppal, hyderbad-500039,
Telangana state, india.