Axis Bank — Unethical Selling of Personal Loan

Address:	500048
Website:	www.Axisbank.com

This email is with regards to the Personal loan availed through AXIS Bank dated 4TH MARCH 2017 with Customer id :[protected].
It is with deep regret i state that i was misinformed by your executives and the information was hidden during the application stage.
Initially their was a deduction is processing fee which was surprise to me as that was never discussed during the enrollment process. Due to time constraint, i could not cancel the process as i needed the money quickly and already spent enough time to it and unfortunately their was not turning back. Moreover, few days are the disbursement of the amount, i received a mail from HDFC life along with a pdf attachment with a premium amount which i didn't have any clue about.I could not
take up the issue as i was very busy with my own personal and professional commitments.
A few days later, i received a hard copy of the same receipt from HDFC life which helped me recall the issue and i asked the executive and she said she will get back to me on this which never happened.I followed up again on Monday, 03/04 and she said this is an insurance premium which is a mandate, however, this was never disclosed to me during the sign up process else i would have

never enrolled with AXIS as i was getting better offers in the market.It is extremely disappointing to see a brand as yours misguides and fools customers trust.However, i am thankful pre and post this i will never ever involve myself with AXIS ever.

I STRONGLY DEMAND THE PREMIUM AMOUNT TO BE PAID TO HDFC LIFE BE WAIVED OFF AS THIS INFORMATION WAS NEVER PROVIDED TO ME IN THE FIRST PLACE.

I hope all employees are not the same and if that's the case, i can guarantee you i will reach the highest possible level of escalations even outside AXIS environment, if needed.

HDFC LIFE : PPR[protected]