[Resolved]  Axis Bank — wrong transaction - : [protected]!!! urgent

Address:Chandigarh, Punjab, 160017

My name is pallavi parmar with an a/c [protected]. On saturday i. E on 7 september 2019, around 7:40, i was transferring fund from my kotak bank ([protected]) phone banking with an amount of rs 18000. But accidentally i transfer this amount to wrong a/c ([protected]) transaction id - imps :[protected].

It was an big blunder mistake which i have committed in my whole life in case of funds, i am always quite cautious while transferring fund. Every month i transfer funds from kotak salary a/c to this a/c so that i can pay my emi & credit card payment on time which were due on 10th & 8th sep 2019. Being a regular and and long time customer, i request you to please help me in this situation. So that i can get my funds back in my account so that i can pay my dues, so that another person should not use those funds.

I have already register a complain with kotak bank regarding this transaction with a request nos - sr#1-[protected] you might receive a mail regarding this from kotak. I would be very grateful to your bank either you transfer these fund to my axis bank a/c or you can reverse these which ever is easy and short time taking because i don't have much time due to my emi dues & credit card payments.

Waiting for your quick and positive feedback, i hope you people will understand my concern and came out with an solution. You can always reach me at below mentioned nos.
A/c - [protected]
Ifsc code - utib0000520
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Oct 13, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Axis Bank Customer Care's response
Hi, we request to liaise with the account holding bank. Sorry for the trouble. Regards, Team Axis Bank.
Complaint comments 

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The Authorization Code (Refund Reference Number[protected] has not been processed.
I got only 69rs instead of 69*2=138rs.

Amazon.in had to refund 69, 69 total of 138, but i got only 69 from axis.

Waiting from 25th aug, now i am seeking your help.

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