B2X — Worst service of b2x service centre

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	Moto X Play

I purchased moto x play on dtd 6th apr'16. My phone is under warranty. Since 30th june'16 i observed some problem in speaker, than i visited to b2x service centre, ghaziabad on same day & submitted my mobile on dtd 1st july'16. Job sheet no... Amsgaz001964.

Address : immortal services, 92, ambedkar road, 1st floor, ghaziabad, up-201001.

I keep on following for the expected completion date which was 15 days since submitted date, but they says will take couple of days & still they are saying same.
I am a working lady & bcoz of non availability of mobile financially i am suffering a lot.
I am regularly in touch with service centre team but not getting any satisfactory response.

I had registered my complaint to motorola consumer complaints on dtd 18th july'16 also but didn't get any solution till yet.

I had been used many mobiles of different companies e. G. Nokia, samsung, panasonic, sony etc, but never face any problem with any service centre.

This is a worst experience of my life with motorola mobile.
I would never suggest anyone to purchase motorola.

I request you to pls take necessary action, else pls help me to provide new mobile, otherwise you would be the responsible for my psychological & financial loss.