[Resolved] Bajaj Allianz — amount not refunded for failed transaction

 
1 Review
 Somant on May 17, 2018
Ihad try to pay the premium amount of life insurance policy of My Father on Bajaj Allianz Life insurance company website through our net banking the amount of Rs.5937 has deducted from my account but not credited to the beneficiary due to taking long response time, So I request you to kindly refund the amount in my account . Details of transaction as follows:-

1. Name of Account—Somant Tak

2. Account no --- [protected]

3. User ID-- taksomant

4. Transaction amount—Rs. 5937/-

5. Transaction ID - CN[protected] &OTC [protected]

6. Payment Gateway – Citrus Pay

7. Website name—bajajallianzlifeinsuracecompany.co.in

8. Date of transaction—15/05/2018
9. Mobile no -- [protected]
10. Policy holder Name --Amar Singh Tak
11. Policy no [protected]

amount not refunded for failed transaction
Complaint marked as Resolved May 18, 2018
As they had confirm of receiving amt I had taken back my complaint . thanks to your team and bajaj allianz Lic team

Complaint Status


[May 18, 2018] Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Bajaj Allianz Customer Care's response, May 18, 2018
Dear Sir,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team
Verified Support
Bajaj Allianz Customer Care's response, May 18, 2018
Dear Sir,

We believe our team has addressed your query. Have a good day!

Regards,
Bajaj Allianz Life Insurance Team.
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    Bajaj Allianz - amount not refunded for failed transaction