[Resolved]  Bajaj Allianz — bajaj-sarve shakti suraksha

Hi,

I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 60 months. (Premium is deducted automatically from salary account)
Now i want to surrender the policy. I have dropped an email to support team a year ago, but did not receive any response.

Also, dropped another email to help. [protected]@bajajallianz.co.in yesterday, but did not receive any call/email regarding the same.

Earlier, i have contacted the citibank to resolve the same, but they said that there is nothing they can do about it as it is a product of bajaj.

Looking forward for your reply and action towards the same.
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Apr 22, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Bajaj Allianz Customer Care's response
Dear Priyanka,

We hear you and would like to give you the best experience. Kindly provide us your contact details along with your policy number and we will have someone from our team to assist you.

Regards,
Bajaj Allianz Life Insurance Team.
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