[Resolved] Bajaj Allianz — Cancellation of one of the double policy issued by Bajaj Allianz | |||
I had emailed my request to cancel the insurance policy (OG[protected]-[protected] on the same day when that got doubled by Bajaj Allianz. It is been more than a 1.5 months now, no action is taken yet. Have mailed all the details 8 times, have called 5 times to cutomercare. But just got reassures only, not refund. It is disappointing that their system doesn't recognize if the customer has bought already a policy from them only. I was told by their sales person that my bike insurance is expired and I have to buy new one. Bajaj must take the responsibility of this mistake and must refund my money. Was this information helpful? | |||
Jan 20, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Dec 14, 2016 Bajaj Allianz Customer Care's response Hi, Please allow us to get this issue checked with our team and we'll surely get back to assist you with this. Also, request you to share your contact no. with us at help.[protected]@bajajallianz.co so that it will help us connect with you soon for further process. We've registered your complaint under the Reference No.: 1108. Request you to mention the same in the subject line of the email while sending in your details or for any future follow ups. Regards, Bajaj Allianz General Insurance Verified Support Dec 19, 2016 Bajaj Allianz Customer Care's response Hi Abneet, We've been updated by our team that your concern has been addressed. Appreciate your cooperation and have a great evening ahead! Regards, Bajaj Allianz General Insurance | |||
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+91 20 3030 5858 [Customer Care]
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Can you please tell me when will I get my refund?