[Resolved]  Bajaj Allianz — Car theft claim

Address:	New Delhi, Delhi, 110009
Website:	bajaj allianz car insurance

For Bajaj Allianz General Insurance LTD- Dated-6/01/2016
Block no.04, 7th floor DLF Tower 15
SHIVAJI MARG, NEW DELHI-110015
CONT NO.[protected]/66278154

Sub: Claim number : OC[protected]-00018852
Policy number : OG[protected]-00054936
Insured : Late shri shiv kumar Chauhan
Vehicle no. : DL5CK5477
Loss : 05/12/2015

Dear Team,
This is with reference to the notice of without prejudice send by you at my home address for the claim of our stolen vehicle. As per the notice you stated that aforesaid violation of policy terms and conditions and ask for clarification as owner mr shiv kumar passed away eight months ago so as per policy the insurance policy has to be transferred to any legal heir with in three months but I would like to inform you that vehicle no. DL5CK5477 is on finance from HDFC BANK on EMIS on the name shiv kumar Chauhan. After death we have asked from bank to transfer the vehicle but they asked for full and final payment in order to issue NOC. AS per our financial conditions we are unable to do so . Bank refuse to transfer the vehicle and guided us to pay emi only .In this case how can we transfer the policy if vehicle is not transferred??.
Another thing is our policy was expiring in October 2015 so as per your agent they ask for renewal by making a payment of 13892 INR which we made on time as you can check in your records. After making the payment you have renewed the policy successfully so if it is against the policy or violation of policy any concern person has to inform us but it doesn’t happen from your end. We have all the documents which already been submitted to you by us. We pay premium on time and expect at least some support from your end which is not seen yet so for further clarification you can contact to HDFC BANK as we need our claim other wise we have to go to consumer court for same with all details. I am sending the renewed policy as well with this so kindly check and do needful. Any help from your side will be highly appreciated.

In view of our explanation kindly reply us on the same the claim status on the contact number or home address.


Thanking you,
Mr vikrant Chauhan s/o Late shiv kumar Chauhan
House no.94 Dhakka Village Mukherjee Nagar
Kingways camp, Delhi-110054
Mob-[protected]