[Resolved]  Bajaj Allianz — claim rejected

Address:190023
Website:Bajajallianz.com

My insurance was done at jamkash vehicledes hyderpora from where i have booked a fresh car in may 2013. I shifted to bajaj allianz during my renewal of insurance in may 2017, i earlier had insurance of national insuance. I work in jammu and kashmir bank ltd as credit incharge and we have tie up with your company for the non life insurance the only reason for shifting to bagicl from national insurance was only that my customers were always complain about the higher end premium from you and many were complaining for the settlement of claim, i had to renew my insurance to check the authenticity of the claim. The issue is in june 2017 i had claimed for a insurance claim for the front light and bumper. Due to non availability of light, i had to take back the car and i again claimed for the same in the month of september. After 10 days my vehicle was given back as my claim was rejected. It has been a month and unfortunately i haven't received and letter from your end for the rejection of claim. I personally called few bajaj allianz officials, they assured me it will be done. Not only u wasted my time but also by rejecting my geniuine claim you have proved me wrong in front of my customers. I don't know should i persuade costumers to get insurance done from you are not. Fyi the amount of 1000 rs which i have to pay for the claim and half of the plastic part amount is greater than the plastic bumper.
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May 31, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Apr 27, 2018
Updated by Mudasir Ahmed Qureshi
I just want to know.how can you renew a insurance policy on 20 may when there was pre-existing damages on 9th may without intimating me or my bank of pre-existing damages. Moreover the damages which were pre-existing according to you were not covered in my previous claim also and the reason for partial claim settlement was also not provided. Now ironically the company is again calling me for the renewal of the insurance policy
Verified Support
Apr 30, 2018
Bajaj Allianz Customer Care's response
Hi Mudasir,

Allow us a chance to review your concern. Request you to send in your contact and policy number via email to [protected]@bajajallianz.co.in so that we can connect with you at the earliest.

Your request has been registered with the Reference No. BA - 1362. Do mention the same in the subject line of the email while sending your details & for any future follow-ups. Thank you.

Regards,
Bajaj Allianz General Insurance
May 01, 2018
Updated by Mudasir Ahmed Qureshi
My rejected claim no is OC[protected]-00002359. And my contact no is [protected]. I already mailed the customer care regarding the issue but without success. The issue wasn't resolved there and the ticket was automatically closed.
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