[Resolved]  Bajaj Allianz Extended Warranty — Bajaj Allianz Extended Warranty

Address:	Chennai, Tamil Nadu, 600074
Website:	www.bajajfinserv.in/finance/extended-warranty

I bought a Samsung LED FULL HD TV from Venus Electronics Chennai in EMI from Bajaj Finserve with Bajaj Alliance Extented Warranty(Paid extra Rs.2925)
Policy Issued date was 07-OCT-2014.

This Year May 2016 some Black dots appered on the LED Screen. I called Bajaj alliancce customer care on 2nd week of may. After one week on follow up finally the service people came and took my LED Tv on may 17th 2016. They said its Display isuue they will fix it within 5 days and return it.

Today is 23rd june. Its been more one month. No updates where my LED TV is.. and i could not reach them as the contact numbers they shared is not reachable/switched off.. Its been one month am contacting Bajaj alliance customer care and i reaised more than 5 compliants, They say the same anwers "our people will call you shortly and problem will be resolved". As they told people will call and Tell some stupid ansers like Panel is fixed it will be delivered next week.. and next week when i call they say some Chip proble give us 5 more days... so like this its been more than 40 days they are dragging .

The problem is now no one cared to reply because TV is not even touched but Bajaj aliance Service people that i can knew by their stupid replies.

Following are some of the numbers given by customer care people which is Useless..

Orangatti Mallikarjuna - [protected](Useless network engineer who doesnt pick call)

Laxman Kumar/sebastien - [protected] / [protected] ( Useless zonal manager who pick the call i[censored] call 100 times)

Prabhakaran - [protected]( never attended my calls from day one)

Below are Details of LED TV and Policy no :

POLICY / CHILD CERT NUMBER : OG[protected]-00117596

POLICY HOLDER : RANDEEP

INSURED ASSET SERIAL NUMBER : h01f3zef704995

EXTENDED WARRANTY KIT NO : SF17570379

LED TV MODEL NUMBER : 32H5100