[Resolved] Bajaj Allianz — extended warranty — no service from bajaj even after 19th days

sanjayx14

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought panasonic ac along with extended warranty from bajaj allainz for three years. First two year warranty was from panasonic only. Bajaj allainz warranty was after panasonic.

I logged one complaint (#oc[protected] on 1st april at 11:00am to bajaj allianz.

Their engineer visited on 4th april. After that there was no update. I followed-up with their support team till 16th april and there was no update.

On 18th april i wrote a mail to [protected]@bajajfinserv. Inbajaj to cancel the policy as they are not able to provide the service.

I got the response that policy cannot be cancelled but they have not tried to answer that what is happening to my complaint.

Today is 19th april and my issue is still open.

Never buy any product from bajaj as they are not have any intention to provide service.

I am so frustrated that after paying the full payment i am not getting any service.

Sanjay
M-[protected]

Was this information helpful?

No (0)

Yes (0)

Jun 2, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

Bajaj Allianz Customer Care's response Hi Sanjay,

We'll definitely look into this. We've noted your details and shall get in touch with you to discuss this further.

We've registered your issue under the Reference No. BA - 1358. Please mention the same in the subject line of the email while sending in your details.

Regards,
Bajaj Allianz General Insurance