[Resolved]  Bajaj Allianz — Fraud/ fake/ pathetic, services

Address:411033
Website:Consumer complaint

Hi All,
i have availed a general insurance policy from Bajaj Allianz company, in month of 12th Jan 2015 valid upto 11th Jan 2016. Policy No: OG[protected]-00001984, ID Card No:[protected]b. My wife was admitted in hospital ( Phonix hospital nr Kalewadi phata, pune ) on 2nd Dec 2015, and discharged on 6th Dec 2015, at the time of billing i have given all necessary documents of my insurance, hospital people have mailed to all the details to Bajaj Allianz but they didn't got any reply from them, after investigation i was informed that my policy has been expired which is totally fraud . but on 25th Jan'16, they have returned my policy premium Rs : six thousand and four hundred forty four rupees to my bank a/c after a year. So this is total cheating with customer . my total hospital bill was Rs 15.800 /- which actually should be paid by bajaj allianz, . I want this compliant be taken very seriously and want solution . And want to educate Indian crowd not avail any fake services from bajaj Allainz. Awaiting for a positive revert.
Regards
Balkrishna.
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Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2016
Bajaj Allianz Customer Care's response
Hi Balkrishna, Greetings from the Bajaj Allianz GIC team! Kindly accept our apologies for the inconvenience faced. We have shared your details of issue & policy no. with our team who will get in touch to assist you with the issue ASAP. Kindly also let us have your Claim/Contact no. for our team to expedite the process. You can get in touch with us via email on help.[protected]@bajajallianz.co.in. Do mention Reference No. ORM021202 during any follow up. Bajaj Allianz General Insurance
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