[Resolved] Bajaj Allianz — Mobile claim process | |||||
Hi Team, I have Lost my mobile C5 and have submited the required original Documenrts to the bajaj Insurance team i have sent them the hard and soft copies times past 15 days i have sent the documents through Postal and also the Scan copues twice since from last 30 15 days am getting reply as they need another extra set of documents to start the calim process Useless replies i get from the Support team please request you to read the customer mail or understand and acknowledge the issue... But i have never got proper update all the time i use to get copy pasted replies... and all the same story i get is checking with INSURANCE team and its being almost 25 days i have submited the documents Regards Bhanu Prakash [protected] Was this information helpful? | |||||
Oct 22, 2016 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Sep 21, 2016 Bajaj Allianz Customer Care's response Hi, We're sorry to hear this. Your concern is forwarded to our team and they shall connect with you at the earliest. Also if you could share your policy/claim no. with us at help.[protected]@bajajallianz.co.in as it will help us to trace your issue faster. We've registered your complaint with us with the Reference No. BA - 1078. Request you to mention this reference no. in the subject line of the email when you send in your details. Regards, Bajaj Allianz General Insurance | |||||
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+91 20 3030 5858 [Customer Care]
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I need to be sort the issue asap and get the claim Process updated to me...