Bajaj Allianz — money debited policy not issued no response

Etails:
Existing polocy no. 2018-19: og[protected]-00022407.
Bike no: ts04ef7918
Money transferred on : 26/09/2019.
. Hdfc netbanking ref no[protected].
Amount :2661 inr.
Or else send message money not recieved... Hdfc will take care
This all excuses it seems all the details furnished
Same polcy i am continuing renew from 2015 i did mistake it seems
Oct 2, 2019, 9:10 am
Heeloo
What is the status of complaint
Thu 2:13 pm
Hi, we would require certain details as given below to help you with the policy copy faster:

Vehicle registration date
Address
Email id
Engine number
Chassis number
Previous policy expiry date
Previous insurer (If not bajaj allianz)
Hypothecation (I. E. Loan details, if any)
Please share these details so we can assist you better.
Thu 6:29 pm
It seems u people r not working on it,, because my previous policy from 2015 in bajaj aalianz how u didnt find these details
Anyhow plz go through following details
Fri 2:47 pm
Vehicle registration date : 16/11/2015
Address: h. No1/61, main road, karepally, khammaam dist telangana pin 507122
Email id: [protected]@gmail.com
Engine number: duzwfg78825
Chassis number: md2a18az4fwg14033
Previous policy expiry date; 23/11/2019
Previous insurer (If not bajaj allianz) bajaj allianz only
Hypothecation (I. E. Loan details, if any) no loan
Please share these details so we can assist you better.
Fri 2:51 pm
Etails:
Existing polocy no. 2018-19: og[protected]-00022407.
Bike no: ts04ef7918
Money transferred on : 26/09/2019.
. Hdfc netbanking ref no[protected].
Amount :2661 inr.
Fri 2:53 pm
Hi, thank you for sharing the details with us. We'll get this checked for you and shall reach out to you for further discussion.
Fri 5:42 pm
No more discussion
Issue polcy solve problem
Ur cc agent said do what even i can do... What does it mean
Thousabds complaints on social media money debited policy not issued
Prove what u are and solve it
Sat 10:12 am
Hi, we are looking into your concern on priority and shall get in touch with you soon to give an update.
Sat 2:03 pm
What is the update?
Mon 12:51 pm
Hello
Any update
10:18 am

This is the response of this cheaters company