Bajaj Allianz — no refund even after three months of policy cancellation | |||
I took travel insurance policy in oct 2019, but requested for its cancellation just few days after the policy started. I have provided them all the requested information required for the policy cancellation and initiating the refund. Since then i was trying to followup but every time they generates a new policy number but haven't cancelled the policy yet. I have been doing this since last three months but every time i have received response like "they are doing it on high priority". Once in the month of december 2019, they informed me that i will get refund in next 10 days but when i asked them to provide me the cancellation details or transaction number, they haven't responded properly. I have escalated the issue multiple times but nothing happened. Was this information helpful? | |||
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Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Feb 18, 2020 Bajaj Allianz Customer Care's response Hi, We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you. We have registered your complaint with Reference No. BA - 1510, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you. Caringly Yours, Bajaj Allianz General Insurance | |||
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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I couldn't find the Email Address provided by you, it is written as [protected]. I can share my policy number and contact number here itself.
Policy no- OG[protected]-00028421
Contact no - +91-[protected]
Email- agarwal.[protected]@gmail.com
Regards,
Chirag Agarwal