Bajaj Allianz — phonepe successful transaction but amount not received by third party

Bajaj Allianz — phonepe successful transaction but amount not received by third party

P pavan93340

I had made payment of scooty (Two-wheeler) insurance premium (Bajaj allianze) through phonepe. The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my renewal policy. So i contact insurance company, they said that we have not received any payment. After that i raised complain to phonepe via. App and also by mail. They tell me for wait for some more time and more than 1week lapsed but they are not resolving the problem. The details of transaction is as below: Date & time of transaction: 21st august 2019 (05:12 pm) Bank account: pnb saving account Txn. Id: n1908211710286390654151 +1 photos Was this information helpful? No (0) Yes (0)
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Sep 03, 2019 Bajaj Allianz Customer Care's response Hi Pavan, We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you. We have registered your complaint with Reference No. BA - 1475, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you. Caringly Yours, Bajaj Allianz General Insurance Sep 11, 2019 Updated by pavan93340 till now the action has not been taken by bajajallianz general insurance company my insurance not renewed
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