Bajaj Allianz — regarding cancellation of policy

Address:

Faridabad, Haryana, 121003

Hi,

I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 100 months. (Premium is deducted automatically from account)
Now i want to surrender the policy. I have dropped an email to support team a but nothing to my surprise no response from them.

Dropped email on [protected]@bajajallianz.co.in and citi. [protected]@bajajallianz.co.in, but did not receive any call/email regarding the same.

Earlier, i have contacted the citibank to resolve the same, but they said that there is nothing they can do about it as it is a product of bajaj.

Looking forward for your reply and action towards the same.

Policy number : [protected]
Cell number : [protected]
Srn number:[protected]Against the email i sent for cancellation of policy)