[Resolved] Bajaj Allianz — reimbursement claim denied/rejected

sinha2bishwajit

from Vasai-Virar, Maharashtra

Address:

Pune, Thane, Maharashtra, 401303

Patient name: neha jaiswal gupta
Policy holder: bishwajit sinha
Policy no.: og[protected]-00001953
Original documents, kyc and cancelled cheque sent through dtdc courier on 17/6/2019
Deficient raised by bajaj on neft details and pending documents
Response sent to bajaj on 2nd july regarding neft details & previous consultation papers.
Bajaj allianz wrongly put insurer name as bishwajit instead of bishwajit sinha
Name correction done and details sent on 22nd july, 2019.
Document recovery team constantly asked for neft details of bishwajit instead of bishwajit sinha wherein i have submitted all the valid documents against that.
Company closed the claim id without processing the reimbursement amount.

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Sep 5, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1466, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance