[Resolved]  Bajaj Allianz — Reminder :- Very Urgent ,Post hospitalisation claim is delayed too much.

Address:Mumbai City, Maharashtra, 400001

Bajaj Allianz — Post hospitalisation claim is delayed too much


On Jan 9, 2017 Submit a Complaint
Mediclaim Polciy :- OG[protected]-00004405
ID Card No :[protected]
Claim No :OC[protected]-00007980
Ref :- Claim ID 126;
Patient Name :- VIDYA M THORVE

With above compliant Company has given the response as below:-
Complaint Status [Jan 09, 2017] Bajaj Allianz customer support has been notified about the posted complaint.
Bajaj Allianz Customer Care's response, Jan 11, 2017
Your concern has been registered under the reference no.: BA - 111.

Updated: Jan 16, 2017

Present Status :- Company has given the NEFT form to be filled for transfer of mediclaim amount. Almost 15 days has lapsed after submitting the NEFT form, But till date I have not received the funds. Its really disgusting that after 2 to 3 months period company is not able to settle our mediclaim dues.

I would like to make point that proper status of my claim has to be communicated to me, and delay of claim by the company is liable to fetch interest for delay period. I hereby demand the Interest should be paid for me for delayed period. As your written assurance regarding the settlement of claim within 14 days is not implemented.

Hence I have no choice but to lodge the complaint to higher authority if my claim is not settled within couple of days.

Regards,

Mangesh Thorve
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Mar 5, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Bajaj Allianz Customer Care's response
Hi Mangesh,

Our sincere apologies for the inconvenience caused. Our team is already working closely to sort this out. Please be assured, they'll surely get back to you with further updates. Appreciate your patience in the meanwhile.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

Hello there,

I didn't receive Bajaj Allianz bike insurance policy. I got this text
Dear AYYANKI, Your BAJAJ ALLIANZ Online Policy Number is OG[protected]-00152316.
Can you please send soft copy of this policy.

Pls do the needful.

Thanks
Ganesh ayyanki
[protected]@gmail.com
Bajaj Allianz Customer Care's response, Feb 21, 2017
Verified Support
Hi Ayyanki,

We've noted your concern and shared the same with our team. Be assured they'll have the policy copy sent to you at the earliest. Meanwhile, please share your contact number at [email protected] so that our team can connect with you for any query.

Your case is registered under the Reference no.: BA - 1128. Request you to mention the same in the subject line of the email while sending in the details or for any other future follow ups.

Regards,
Bajaj Allianz General Insurance
Bajaj Allianz Customer Care's response, Feb 27, 2017
Verified Support
Hi Ayyanki,

We have received a feedback from our team that they have shared the policy copy with you via email. Do let us know in case of further assistance. Have a great day ahead!

Regards,
Bajaj Allianz General Insurance
Sir my car insurance paper is lost please provide duplicate insurance paper my car vehicle number DL 2C AC 3666...my gmail id [protected]@gmail.co
Bajaj Allianz Customer Care's response, Apr 10, 2017
Verified Support
Hi Mohit,

We're keen to assist you. Request you to send in your contact & policy no. via email at [email protected] so that we can help you with the policy copy ASAP.

Also, we've registered your complaint with the Reference No.: BA - 1152, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details. Thank you.

Regards,
Bajaj Allianz General Insurance

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