Bajaj Allianz — Renewal of policy not received after 6 days | |
I am kishor hanumant thopte. I renewed my bike no. Mh-03-ac-xxxx old policy no og[protected]xxxx-000000xxx on 11/06/2020. I have paid rs. 2622/-vide payment id no[protected]Msg from vm-bjazgi) also received receipt no.[protected]. But till now not receiving my policy. Till now 17/09/2020, 06:00 pm renew insurance policy not available, not a signal call/msg or any communication (Except money received msg) received from your company. Every time when i ask your reply receive, wait for 24 to 48 hours. I don't want your policy now. Kindly return my money asap. Was this information helpful? | |
Bajaj Allianz customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
Dear Sir,
Received new renew policy through email today 6:34pm. But I already mentioned that I don't want policy from your company. Kindly return my rs 2622/- in my bank details given in email dated 17/09/2020.
Thanks, & Regards
Kishor H Thopte
Received new renew policy through email today 6:34pm. But I already mentioned that I don't want policy from your company. Kindly return my rs 2622/- in my bank details given in email dated 17/09/2020.
Thanks, & Regards
Kishor H Thopte
Dear Sir,
After 4 days no reply from your company received. This mail is naw as Reminder 1 for cancel my renew policy and refund my rs 2622/-.
Thanks & Regards
Kishor H Thopte
After 4 days no reply from your company received. This mail is naw as Reminder 1 for cancel my renew policy and refund my rs 2622/-.
Thanks & Regards
Kishor H Thopte
They are just wasting time and my
patience. Rs 763/- for 7 days. I ask for details or invoice of cancellation of policy. I don't know why they are not give me details.
------- Forwarded message[protected]
From: Kishor Thopte
Date: Wed, 30 Sep, 2020, 2:31 pm
Subject: Reminder 2, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
To: Chaitrali Lonkar/Pune/Customer Care/General, ,
Dear Madam,
I am waiting for deduction details charges of my Bajaj Allianz policy.
No reply or details received till now.
As per my knowledge refund amount rs. 1859/- out of rs.2622/-
means you duduct rs. 763/- for only 7 days. It is very high amount. Kindly give me detail invoice for that.
Request you to confirm my duduct amount as soos as possible.than only I will confirm it, if I am satisfied.
Please note it is already more than 15 days gone for cancel policy.
--
Thanks & Regards
Kishor Thopte
On Mon, 28 Sep, 2020, 11:18 am Kishor Thopte, wrote:
I don't agree.
I have paid 2622/-. Total deduction[protected]= 763). Please give me details of rs 763/-.
--
Thanks & Regards
Kishor Thopte
On Mon, 28 Sep, 2020, 10:59 am Chaitrali Lonkar/Pune/Customer Care/General, wrote:
Dear Sir,
Greetings from Bajaj Allianz General Insurance !
We would like to inform you that, refund amount is- 1859/- request you to please help with your confirmation so we can process your case further.
Caringly Yours
Chaitrali Lonkar
Regional Office, Pune – 411 006
Bajaj Allianz General Insurance Co. Ltd.
Email ID: chaitrali.[protected]@bajajallianz.co.in
We are providing various digital facilities for our customers to reach out to us at all times:
Say Hi on WhatsApp us on [protected] for our Always On WhatsApp services Self assistance for you
Caringly Yours App, download now http://bit.ly/2vvUbEh
If you’ve any grievance, give us a missed call on [protected] OR SMS ‘WORRY’ to 575758, and our Care Specialist will call you back
Message us on our social media handles like Twitter (@BajajAllianz), Facebook (@BajajAllianz) & Instagram (@bajajallianzgeneral)
For global travel customers, they can get claim assistance by calling +[protected]
Stay Safe!
From: Kishor Thopte [mailto:[protected]@gmail.com]
Sent: 25 September 2020 20:08
To: Chaitrali Lonkar/Pune/Customer Care/General; Ggro Bagic; Head Customerservice/Ho-Direct Marketing/Customer Care/General
Subject: Re: Reminder 1, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
patience. Rs 763/- for 7 days. I ask for details or invoice of cancellation of policy. I don't know why they are not give me details.
------- Forwarded message[protected]
From: Kishor Thopte
Date: Wed, 30 Sep, 2020, 2:31 pm
Subject: Reminder 2, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
To: Chaitrali Lonkar/Pune/Customer Care/General, ,
Dear Madam,
I am waiting for deduction details charges of my Bajaj Allianz policy.
No reply or details received till now.
As per my knowledge refund amount rs. 1859/- out of rs.2622/-
means you duduct rs. 763/- for only 7 days. It is very high amount. Kindly give me detail invoice for that.
Request you to confirm my duduct amount as soos as possible.than only I will confirm it, if I am satisfied.
Please note it is already more than 15 days gone for cancel policy.
--
Thanks & Regards
Kishor Thopte
On Mon, 28 Sep, 2020, 11:18 am Kishor Thopte, wrote:
I don't agree.
I have paid 2622/-. Total deduction[protected]= 763). Please give me details of rs 763/-.
--
Thanks & Regards
Kishor Thopte
On Mon, 28 Sep, 2020, 10:59 am Chaitrali Lonkar/Pune/Customer Care/General, wrote:
Dear Sir,
Greetings from Bajaj Allianz General Insurance !
We would like to inform you that, refund amount is- 1859/- request you to please help with your confirmation so we can process your case further.
Caringly Yours
Chaitrali Lonkar
Regional Office, Pune – 411 006
Bajaj Allianz General Insurance Co. Ltd.
Email ID: chaitrali.[protected]@bajajallianz.co.in
We are providing various digital facilities for our customers to reach out to us at all times:
Say Hi on WhatsApp us on [protected] for our Always On WhatsApp services Self assistance for you
Caringly Yours App, download now http://bit.ly/2vvUbEh
If you’ve any grievance, give us a missed call on [protected] OR SMS ‘WORRY’ to 575758, and our Care Specialist will call you back
Message us on our social media handles like Twitter (@BajajAllianz), Facebook (@BajajAllianz) & Instagram (@bajajallianzgeneral)
For global travel customers, they can get claim assistance by calling +[protected]
Stay Safe!
From: Kishor Thopte [mailto:[protected]@gmail.com]
Sent: 25 September 2020 20:08
To: Chaitrali Lonkar/Pune/Customer Care/General; Ggro Bagic; Head Customerservice/Ho-Direct Marketing/Customer Care/General
Subject: Re: Reminder 1, Re: Renewal of policy No. OG[protected]-00000340, Vehical No. MH-03-AC-2423 SRN number: 90233985
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We've made a note of your concern. Please share your contact and Policy number via email to [protected]@bajajallianz.co.in as the details shared by you is showing protected from our end.
We have registered your complaint with Reference No. BA - 1490, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.
Caringly Yours,
Bajaj Allianz General Insurance.