[Resolved] Bajaj Allianz — Travel insurance | |||||
Bajaj allianz is worst insurance company. For medical or travel insurance you want a trustworthy company who you can rely on in case there is an emergency. Bajaj allianz is nothing but a cheat company. Whatever they say to sell policy is nothing but lie. My experience: My mother was travelling to states and bought bajaj allianz policy with$50k sum insured. After 3 months she fall sick and had to rush to hospital. Doctor recommended surgery but bajaj allianz declined to give pre-authorization in writing. Even though they agreed verbally (Customer care) that let the surgery happen first and than only come to us. All the claims was for$60, 000 which in us can be drastically reduced b negotiation. Bajaj without any proof started to decline claim stating this is pre-existing disease even though they dont have any proof for that. We started getting letters from legal department and collection agencies from hospital but bajaj insurance team didnt care for 10 months. After 10 months and hundreds of emails and calls to them. Bajaj cleared only half of claim and refused to pay full claim until$50k insured limit. They never give you in writing reasons for declining the claim because they know they are wrong. Even after 16 months of follow up they are neither paying claims nor responding. This is worst insurance policy and cheater company. Stay away from them. Was this information helpful? | |||||
Jun 18, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support May 16, 2017 Bajaj Allianz Customer Care's response Hi, We apologize for the unpleasant experience you've faced. Please help us by sending across your contact and policy number at [protected]@bajajallianz.co.in so that our concerned team can get in touch with you. Please mention Reference No.: BA – 1170 while writing in to us for further interactions. Thank you. Regards, Bajaj Allianz General Insurance | |||||
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