[Resolved] Bajaj Auto — complaint for bajaj avenger 220 cruise | |||
I am ghazanfar abedin from kolkata. I have bought bajaj avenger 220 cruise engine no - pdychg71728 vehicle no - wb01al2987 chassis no - md2a22ey8hcg65180 transaction id - [protected] dated 9th dec 2017 from osl auto pvt ltd 234/3a ajc bose road kolkata-700020 I am facing continuous issues with this bike since i bought it. If i do not use it for a day the engine does not start the second day. I have been to the service centre for the first servicing and got the reply from the assistant there that this issue is very regular these days for this bike. The bike servicing was done and i was told this issue would not crop up again. Again today i cannot start the bike as the engine is not working. Please note the prior reason of purchasing the bike was it’s brand. But this kind of product has broken the myth. Every other day while leaving for office i am stuck with this bike. Hope you understand the level of irritation being faced by me while starting my day. Right now i have an emergency to go out but as usual the bike does not start. My request to you is to either solve this issue with my bike or replace the same on top priority to prevent any legal actions from my end. Awaiting your reply. Regards, Ghazanfar abedin Res address - 7 miajan ostagar lane, kolkata-17 Office address - the oberoi grand, 15 jawaharlal nehru road, kolkata - 13 Contact no - [protected] Was this information helpful? | |||
Feb 25, 2018 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Jan 22, 2018 Bajaj Auto Customer Care's response Hi Ghazanfar, We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in Regards, Team Avenger United Verified Support Jan 25, 2018 Bajaj Auto Customer Care's response Hi Ghazanfar, We are concerned to look into this issue. However, we would require a complaint number to investigate. As requested earlier, kindly register your complaint online by clicking http://bit.ly/2bNK4z5. You can also mail us at [protected]@bajajauto.co.in Regards, Team Avenger United | |||
 3 Comments | |||
Comments
It is very surprising that your service centre team is still asking us to use the bike and see if we face any issue..the person who came for collection of bike clarified that the battery is not proper and they would replace the same..the bike was serviced on the 5th of jan’2018 and within 10 days the bike does not start..inspite of this we are asked to use the bike the same way..can we expect some responsible revert from your company??
Reply
Dear sir. I need noc against AGREEMENT NO.[protected].
From
L. Godson Livish Mathew,
S/o Mr. T.Livingstone Moses,
No: 17, Ist Street, BHEL Nagar,
Bharathinagar Extn,
Dharapadavedu,
VELLORE – 632 007
To
CUSTOMER CARE
Dear Sir,
Sub : Purchase of Avenger 220 Street from M/s. VDS Sayar Bajaj, Vellore =1
I am very sorry to inform to you that the following for your immediate action – reg
Ref : Customer ID : 13465188
POINT NO : 1 (a) I have received a Quotation for Avenger 220 CEUISE on 08.02.2018 (Qtn No : 18938 dt 08.02.2018 for procuring of one Bajaj Avenger 220 Bike . That quotation offered rate is Rs 1, 08, 095/- Based on this I approached Indian Overseas Bank, Vandranthangal Branch for Vehicle loan. With the Bank good self-based on your quotation the Bank has sanctioned the loan amt and issued a Cheque of Rs1, 07, 095/-( Cheque No : 995561 dt 16.02.2018) in the name of M/s. VDS SAYAR BAJAJ on 16.02.2018.
This cheque was acknowledged by Mr. G. Madhan of M/s. VDS SAYAR BAJAJ, Vellore – 1.
(b) Already I deposited Rs 1, 000/- (One thousand ) by cash on 11.02.2018 towards advance Booking . Total amount Paid to M/s. VDS SAYAR BAJAJ, Vellore – 1 is (Rs1, 07, 095/- (+) Es1, 000/- = Rs1, 08, 095/-).
Proof of all the above scanned copy herewith attached for your ready reference.
POINT NO : 2 (a) In response to our payment M/s. VDS SAYAR BAJAJ, Vellore – 1. Tax Invoice Bill of Rs 93, 786/- towards Avenger 220 Street against Bill no : 1302029/2000001 dt 23.02.2018 – Allo. N0 : 1302117. ( Pur. Invoice No :[protected] dt 26.09.2017) - Scanned copy herewith I attached
(b) In addition M/s. VDS SAYAR BAJAJ, Vellore – 1 given a debit note No : 1302029/2000001 dt 23.02.2018 – Allot No : 102177 for Rs 12, 114/-.
(c) Insurance of M/s Reliance Two wheeler Package Policy Rs 2, 780/-
Proof of all the above scanned copy herewith attached for your ready reference.
POINT NO : 3 (a) I have requested Mr. Madhan of M/s. VDS SAYAR BAJAJ, Vellore – 1. the cost of offer, Tax invoices, Debit note & Insurance are not transparency. How it is possible. How can I submit the Bills to our Bank ? In response to my request he promised to me his higher authorizes has given a Cheque of Rs2, 195/- within one week. Based on his assurance, I have taken delivery of my bike from M/s. VDS SAYAR BAJAJ, Vellore – 1 show room.
(Proof of Cheque Rs 2, 195/- his hand written scanned copy herewith attached for your ready reference)
(b) Last more than one month I approached your show Room M/s. VDS SAYAR BAJAJ, Vellore, they are simply telling our cheque signature authority on leave. Every time they are simply telling this reply, As on date I am not received the cheque .
POINT NO : 4 Basically I am working as H R Welfare Officer in Chennai (around 2, 000 employees are working). My mental tortures, waste of my hard earn money (each time I am coming & going) waste of my precious time. How can we believe your Company ? How can believe our Bank ?
In view of the above I request you to kindly sort our my grievance at the earliest
(a) Please check & verify all Invoices accordingly and return my amount (my hard earn money) through my Bank SB a/c (with advance intimation me by mail) at the earliest.
(b) My Indian Overseas Bank, Vandranthangal branch SB a/c No. (Herewith attached scanned copy of my Bank a/c - Bank Pass Book Front Page) for your ready reference.
In future please avoid my mental tortures & waste of my hard earn money.
Thanking you,
Yours faithfully,
(L.Godson Livish Mathew)
L. Godson Livish Mathew,
S/o Mr. T.Livingstone Moses,
No: 17, Ist Street, BHEL Nagar,
Bharathinagar Extn,
Dharapadavedu,
VELLORE – 632 007
To
CUSTOMER CARE
Dear Sir,
Sub : Purchase of Avenger 220 Street from M/s. VDS Sayar Bajaj, Vellore =1
I am very sorry to inform to you that the following for your immediate action – reg
Ref : Customer ID : 13465188
POINT NO : 1 (a) I have received a Quotation for Avenger 220 CEUISE on 08.02.2018 (Qtn No : 18938 dt 08.02.2018 for procuring of one Bajaj Avenger 220 Bike . That quotation offered rate is Rs 1, 08, 095/- Based on this I approached Indian Overseas Bank, Vandranthangal Branch for Vehicle loan. With the Bank good self-based on your quotation the Bank has sanctioned the loan amt and issued a Cheque of Rs1, 07, 095/-( Cheque No : 995561 dt 16.02.2018) in the name of M/s. VDS SAYAR BAJAJ on 16.02.2018.
This cheque was acknowledged by Mr. G. Madhan of M/s. VDS SAYAR BAJAJ, Vellore – 1.
(b) Already I deposited Rs 1, 000/- (One thousand ) by cash on 11.02.2018 towards advance Booking . Total amount Paid to M/s. VDS SAYAR BAJAJ, Vellore – 1 is (Rs1, 07, 095/- (+) Es1, 000/- = Rs1, 08, 095/-).
Proof of all the above scanned copy herewith attached for your ready reference.
POINT NO : 2 (a) In response to our payment M/s. VDS SAYAR BAJAJ, Vellore – 1. Tax Invoice Bill of Rs 93, 786/- towards Avenger 220 Street against Bill no : 1302029/2000001 dt 23.02.2018 – Allo. N0 : 1302117. ( Pur. Invoice No :[protected] dt 26.09.2017) - Scanned copy herewith I attached
(b) In addition M/s. VDS SAYAR BAJAJ, Vellore – 1 given a debit note No : 1302029/2000001 dt 23.02.2018 – Allot No : 102177 for Rs 12, 114/-.
(c) Insurance of M/s Reliance Two wheeler Package Policy Rs 2, 780/-
Proof of all the above scanned copy herewith attached for your ready reference.
POINT NO : 3 (a) I have requested Mr. Madhan of M/s. VDS SAYAR BAJAJ, Vellore – 1. the cost of offer, Tax invoices, Debit note & Insurance are not transparency. How it is possible. How can I submit the Bills to our Bank ? In response to my request he promised to me his higher authorizes has given a Cheque of Rs2, 195/- within one week. Based on his assurance, I have taken delivery of my bike from M/s. VDS SAYAR BAJAJ, Vellore – 1 show room.
(Proof of Cheque Rs 2, 195/- his hand written scanned copy herewith attached for your ready reference)
(b) Last more than one month I approached your show Room M/s. VDS SAYAR BAJAJ, Vellore, they are simply telling our cheque signature authority on leave. Every time they are simply telling this reply, As on date I am not received the cheque .
POINT NO : 4 Basically I am working as H R Welfare Officer in Chennai (around 2, 000 employees are working). My mental tortures, waste of my hard earn money (each time I am coming & going) waste of my precious time. How can we believe your Company ? How can believe our Bank ?
In view of the above I request you to kindly sort our my grievance at the earliest
(a) Please check & verify all Invoices accordingly and return my amount (my hard earn money) through my Bank SB a/c (with advance intimation me by mail) at the earliest.
(b) My Indian Overseas Bank, Vandranthangal branch SB a/c No. (Herewith attached scanned copy of my Bank a/c - Bank Pass Book Front Page) for your ready reference.
In future please avoid my mental tortures & waste of my hard earn money.
Thanking you,
Yours faithfully,
(L.Godson Livish Mathew)
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