Bajaj Auto — Complaint regarding vibration in dome and gear issue in pulsar 220f and poor dealer response

Address: marine hill, sri vijaya puram

I purchased the vehicle just 2 days ago, and it had only 87 km on the odometer at the time of job entry for the complaint. Despite being brand new, the vehicle is exhibiting noticeable vibrations in the front dome area and gear shifting issues, which is highly disappointing and unexpected from a brand like Bajaj.

Upon reporting this issue to the dealer, I was informed casually that "this issue is common in all Pulsar 220F models". This response is not only unacceptable but also raises serious concerns about the product quality and the dealer’s commitment to after-sales service. The service team showed poor attitude and lack of seriousness in addressing a genuine issue in a brand-new motorcycle, which has deeply frustrated me as a customer.

I chose Bajaj with great trust in your brand’s reputation and product quality. However, such an experience right at the start is disheartening and undermines the confidence I had in your product and service network.