Bajaj Electronics — ac repalcement-complaint with samsung-[protected]- replacement of ac.& [protected]- complaint refund

Address:

punjagutta hyderabad

This is to inform you that I have Purchased AC from Bajaj Electronics.(15 MARCH 2019) product MODEL AR18RV3HETYNNA

I had raised for cooling complaint on 26th MARCH 2019.

Till Now more then 10 Technicians have come for Servicing for the AC.

It looks like I have purchased a second Hand AC with full Price.

Technician comes and goes but still the issue was not resolved,

One Techinicain says cooling issue, other says Gas issue.

FYI- Technicains from SAMSUNG

Technician – Asif- [protected]

Technician- Who again visited – Ahmed number- [protected]

[protected]( Another Technician)

.One says Gas issue But gas was perfectly okay. But Cooling was not coming.

Are the Samsung Technician not aware of the AC Product.

Post which another technician came and finally he said there is a problem with the AC and will arrange for replacement and pls find the attachment of AC COOLING TEST

You guys are fooling with customers,

We have trying to follow up with Customer contact Centre. Spoken with Arun/Lucky but in vain no results.

I had called up CCC-kept in call waiting for half an hour/.
Customer Contact Centre- Arun /Lucky Tells will arrange call back,
When asked to them to connect to their manager they say they are busy on another call-For Half an hour they are busy. What kimd of service is this.
Nobody has contacted from Samsung CCC Since last Friday.
I want to cancel the AC and refund the amount at any cost.
SAMSUNG IS CHEATING PEOPLE .THEIR CUSTOMER CONTACT CENTRE IS WORST..
I WANT THE AC AMOUNT REFUNDED AT ANY COST.& dont want to take any AC from the worst company samsung.
I have visited the bajaj office but in vain they are also not suppoprting