Bajaj Electronics — Cashback for the purchased product

Hi BajajElectronics,

We have bought Samsung LED TV in Feb2020, while purchasing TV management mentioned, post 3 months of sucessfull emi payment, we will get a cashback of different categories like (Rs.3000- mobile recharge, Rs.3000-OLA CAB, Rs.3000-DTH recharge etc),
But we didn`t receive that casback amount and after multiple followups with store management, now they are telling that offer had been expired in Aug2020.
Pleazse find the attached bill for purchased product.

Can you please let us know the correct reason for not proving us the cashback offer?

Store : Hasthinapuram
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