[Resolved]  Bajaj Electronics, Secunderabad — Non delivery of split ac

Address:

Hyderabad, Andhra Pradesh

Based on the ad given in Deccan chronicle for Godrej split ac under exchange, we visited the showroom of Bajaj electronics on 6th April 2014 and ordered Godrej 2 split ac's of 1.5 ton each under exchange of 2 window ac of 1.5 ton each. We were promised Rs. 8000 for the exchange. On 7th APRIL 2014, Mr Shankar, manager of Bajaj electronics, secd phoned and said that he is giving only RS. 4000 under exchange and we have to pay rs. 4000 to the people who will take away the window ac from our home as he had promised these people rs. 8000 for the window ac. These people came and took the window acs from our home immediately on 7th april 2014 but Bajaj electronics has not yet delivered the acs or installed them after repeated phone calls. It is some excuse or the other of no transport vehicle etc. It is close to 40 C in Hyderabad and we live on the top floor of our apartment. There are 2 senior citizens in the house. Can you suggest a resolution to our complaint?