Bajaj Finance — Bad customer care services | |||
I purchased ac with bajaj finserv loan and after few days bajaj executive called me and asked to issue ac insurance which bajaj will cover for 2 years after warranty expires. Ac warranty is for 5 years[protected] but bajaj provided me policy for[protected] even i policy issuer person know my actual warranty period. So i raised a mail to customer service along with document but they don't responded to me after i escalate to next level to grevi* (Don't remember full id) they also not respond and after that i escalate to customer head they also not responded. I don't understand this behavior may be they are busy to make customer fool. Was this information helpful? | |||
 8 Comments | |||
Comments
I have submit document of ((pan card, adhaar card, bank up dated book, 2 pass port photo, 2 cheque) but your person regulerly call me, your document not complete,
Reply
I Have purchased extend warranty for my sony mobile which was purchased around six months back with bajaj emi card loan and so please confirm that extend warranty is confirmed I have got extend warranty offer from finserve account
Transaction Ref No.FCMP[protected]
If fedup calling emailing but no reply
Aakash Mangla
[protected]
Transaction Ref No.FCMP[protected]
If fedup calling emailing but no reply
Aakash Mangla
[protected]
Bajaj Finance — Recovery Boy Milind using abusing language to a Female Customer
Recovery Boy, Milind, [protected], from the agency, Trisha Consultancy Services, 271, Business Park, Near Virvani Industrial Estate, Goregaon East, had use abusing language on a Female Customer, Consumer loan account no 4050cd10157320Bajaj Finance — Repeated calls
I'm getting around 5-7 calls from Bajaj finance daily and even also at night 9 pm I don't need any loan and I kindly request you to stop them from making calls its really irritating.Bajaj Finance — Complaint against wrong deductions
I have purchase Samsung LED TV thru Bajaj Finserv and my EMI amount is 1242 as per your records but you are debited my account from rs1363/- that is wrong and i will take legal action against your Company otherwise refund my wrong recoveries as soon as earlier.Bajaj Finance — Verification
as per me my loan amount should be 16000 but the mail and call came to me of Rs. 17000. Thus i just want to know the reasion behind it.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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15%
Complaints
4647
Pending
0
Resolved
675
+91 20 3040 5261
+91 20 3040 5060
+91 20 3040 5221
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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