Bajaj Finance — Unwanted product naming fonesafe added in my loan a/c with the company. | |||||
I purchased a smartphone make lenovo on 14/3/2016 through bajaj finance. Now i find that another product naming "digital fone safe 410dfs20683404" is tagged to my loan account. I mailed to the company to remove this product from my a/c .But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company. Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you. Thanking you, Yours faithfully, Sulata bhatterjee Was this information helpful? | |||||
 14 Comments | |||||
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Hi. I too purchased an iPad on 13th may 2016 worth Rs 7000/- and when I was going through my emi details online I too have been charged for Rs. 3099/- with a 12 month emi fir unknown reason at Digital fine safe. What's going on with bajaj?
Are they now getting into fraud practices to make money and charging the customer without their knowledge and consent?
Are they now getting into fraud practices to make money and charging the customer without their knowledge and consent?
Hello,
The same thing is happened with me. I purchased iPhone 6S and the another loan is showing there by the name of DIGITAL FONE SAFE with the amount of 3299/- I don't even know what is it..?? why they have added this without my knowledge ..??
This is really annoying.!!
It has been done through Bajaj Finance.
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The same thing is happened with me. I purchased iPhone 6S and the another loan is showing there by the name of DIGITAL FONE SAFE with the amount of 3299/- I don't even know what is it..?? why they have added this without my knowledge ..??
This is really annoying.!!
It has been done through Bajaj Finance.
Same happened with me.
Their IVRS also not having option to talk to representative.
This seems to be their alternate way of making money.
Their IVRS also not having option to talk to representative.
This seems to be their alternate way of making money.
What happened subsequently? Did Bajaj finance reverse it? I have the same problem and Product Digital Fonesafe has been added to my account without my consent and knowledge and it shows a loan amount of 3099/- Rs. Can you please tell if it was resolved for you or still open?
I purchased a smartphone Samsung J7 for rs 15900 through bajaj finance. Now i find that another product naming DIGITAL FONE SAFE 403DFS18618455 is tagged to my loan account. I mailed to the company to remove this product from my a/c .But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. I am astonished for such action of this reputed company. Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain grateful to you.
Thanking you,
Yours faithfully,
Surya
Thanking you,
Yours faithfully,
Surya
Worst Service...
I took a smartphone vivid v3 max through bajaj finance. Now i find that another loan digital fone safe is tagged to my loan account.
I mailed to the company to remove this product from my a/c .But they didn't pay any heed rather deducted the installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thanking you,
Yours faithfully,
Asi[censored]lla khan
Bajaj Id_15324525
I mailed to the company to remove this product from my a/c .But they didn't pay any heed rather deducted the installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thanking you,
Yours faithfully,
Asi[censored]lla khan
Bajaj Id_15324525
Hey friends it's also happened with me, but i when i research about this, then i found that digital phone safe is a insurance, they are charging insurance amount for that phone we bought, because when we buy any phone with bajaj finsrv they make insurance on that product. So they are charging .
Fonesafe is a cellphone insurance policy which the seller ask us at the time of buying a phone. recently I bought a samsung smartphone for which they asked me "if i want an insurance or not'. I said yes & then they sent me policy through courier.
i think it is a much needed policy i[censored] buy an expensive phone.
i think it is a much needed policy i[censored] buy an expensive phone.
Please don't go for . Digital fone safe it's is humbled request
because they are cheating
because they are cheating
i have also same issue i have purchase Samsung mobile & now one loan account reflect on my account which name digital fone safe and claim 1499 why should i pay
CPP Group India Customer Care's response, Jun 5, 2018
Dear Customer,
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.
Regards,
CPP Team
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.
Regards,
CPP Team
Hi,
Does any one issue resolved . if yes what process you followed.
I have the same problem. I visited bajaj finserv office which is worst office i never ever. been treated like how they treated me.
This company is cheating us by taking money in the name of insurance even you dont need it.
If you said that you dont need insurance for your product eventhough they will apply.
This is applying on most of people who is taking loan from bajaj.
Better dont go with bajaj.
Capital first is the best than bajaj
Does any one issue resolved . if yes what process you followed.
I have the same problem. I visited bajaj finserv office which is worst office i never ever. been treated like how they treated me.
This company is cheating us by taking money in the name of insurance even you dont need it.
If you said that you dont need insurance for your product eventhough they will apply.
This is applying on most of people who is taking loan from bajaj.
Better dont go with bajaj.
Capital first is the best than bajaj
I am first time user of bajaj.I purchased a laptop and without any information given to me bajaj finance have charged me rs 3599 /- i do not want any insurance. Please do not add rs 3599 to my loan account no 410DPF72018332.
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405DFS24266723 is tagged to my loan account.
I mailed to the company to remove this product from my a/c .But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thanking you,
Yours faithfully,
Rakesh Lad