Jun 04, 2020
Updated by faizalRahman I want my money and I shared all details in your customer service.
Jun 04, 2020
Updated by faizalRahman I am customer on past 4 years I have paid every month with delay but this lockdown some financial suitation I am unable to maintain.
Before putting collections just one call but you people without putting collection continuesly 3 time
( 6 April, 7 April and 9 April)
But you putting collections is April but my emi date is 5 April
And charged for interest also Rs : 450
This is not for my mistake.
Jun 05, 2020
Updated by faizalRahman Still I am not getting any response for your side.
I have sent mail also
Jun 07, 2020
Updated by faizalRahman Hello,
Bajaj finance kindly let me know with out intimate and with out asking amount availability or not how you could putting collections ecs again and again
for frequent date in
icici bank.
They charged penalties for ecs return charges it comes what I need to pay the emi for double of the amount in one month.
And you also charged for extra intrest.
Past 4 years I am being in your customer any time missed my due.
Could you please refund my amount.
Not only Your company and your company employees are stuck with lockdown suitation.
Money earning Posiblity very less.
RBI noticed consider about delay emi and morotation emi means they have been charged applicable for intrest.
I have paid emi for in the month of 15 April but
But my emi date is 5 April and you have putting collections in 6 April.
I am not earning money easly so I want my amount.
Regards,
M. Faizal Rahman
Jun 07, 2020
Updated by faizalRahman I have drop a mail your customer care but I am not received any mail from your side and here I have complaint raised 4 June but still I am not received any justification or refunded amounts.
I want my amount and for justification.
Jun 07, 2020
Updated by faizalRahman Proof also attached here which you putting collections for frequent date.
Jun 07, 2020
Updated by faizalRahman Please find the below message from
icici bank.
We would like to inform you that the charges are deducted as the NACH instructions towards “
BAJAJ AUTO FINANCE LIMITED ” are rejected due to insufficient funds for the month of April 6, 2020; April 7, 2020; April 9, 2020.
Jun 08, 2020
Updated by faizalRahman Hello
Bajaj finserv,
Could please answering my questions.
I need proper reason and refunds my penalties
Your responsibility for this issue happens in your side.
Jun 09, 2020
Updated by faizalRahman Still I am not getting any response from
Bajaj finserv.
Could you please any assist this.
Jun 11, 2020
Updated by faizalRahman Bajaj Finserv customer support has been notified about the posted complaint - - still not yet received any response.
Could you please any respond my queries
Jun 14, 2020
Updated by faizalRahman Bajaj finserv I am waiting for your response.
Jun 15, 2020
Updated by faizalRahman I am waiting for your response but no one replied my query.
So I have to file complaint RBI CMS PORTAL
keep going forward your customer very satisfied
Jul 12, 2020
Updated by faizalRahman Dear
Bajaj finser,
Could you please understand my concern.
What I am asking?
I refer your mail conversation.
I am already communicate with my concern Bank regarding ecs return charges but they are asking
Bajaj finserv why they are making ecs collections in frequent date 6, 7 and 9.
First time ecs has returned then why again and again making ecs transaction.
Concern Bank asking question and they are told ecs has automated.
This happens in your employer mistake.
Why I am lose my amount?
Logically thinking.
You have intrest charged for Rs 450 for missed I understand.
Concern Bank charged for only panalty Rs : 2655
This amount because of you only they are charged.
Could you please any only help me.
I am asking right question.
Already I shared all details in customer support emill.
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