[Resolved] Bajaj Finserv — digital fonesafe product added to my loan account without my knowledge/consent | |||
Sir, I have purchased a mobile phone "motorola g5 s plus" worth Rs.14999/- on 22.02.2018 through dealer "bard roy infotech pvt. Ltd. Via digital product finance bearing loan no. 410dpf66074700".in this Connection, i have also paid the processing fees of rs.767/- Yesterday i got a letter via courier from cpp group india (Classic Fone safe) regarding cpp fonesafe classic membership. I was very much Surprised to know that an insurance of rs.1849/- has been done for my Mobile. It may kindly be noted that the said insurance was done without my Consent and knowledge. Even while purchasing the phone your executive Explained me about the insurance policy of the phone. But i strictly Told him that i am not interested in it. Neither i signed any Insurance policy paper nor i had given my consent for this. Then from Where i got this insurance??? Today, i went to the dealer shop and inquired to your executive about The matter. She told me that she hasn't done the insurance rather the Insurance was done by company itself i. E bajaj finserv. Sir, this extra rs. 1849/- is really a burden for me which happened Without my consent. Remember the processing of loan documents of the insurance policy was Done without consent of me!. Hence, i request you to cancel the insurance policy as it is done Without my knowledge/consent so that i may needn't to pay any extra Amount for the insurance policy. Anticipating co-opearation in this regard, Thanking you, Shiv sagar singh A/27, cmda quarter, 3rd floor Charu chandra place east, Near balaka apartment Kolkata-700033 Mob no - [protected] / [protected] E-mail id: [protected]@gmail.com Was this information helpful? | |||
Mar 16, 2018 Complaint marked as Resolved Bajaj finserv has cancelled the insurance policy and notified me via mail. Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have provided you necessary resolution under SRN_******7793 . Details has been sent to your registered email - id.Thank you.
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