Bajaj Finserv — Harassment even after paying up the loan | |||||
In my most regreful decision, I took a loan from Bajaj Finance, Loan number 4040PL00088468. The final payment was done on 11/03/2014, amount Rs. 18657 with transaction number MICI[protected]. Today (29/12/2016) I got a call from some goondas hired by Bajaj Finance to extract more money...the call came from phone number [protected]...He told that my name is on CIBIL as defaulter and I need to pay 22000 rupees more to clear it out. I asked for their name and address, to which he said his name is Ashok (without father) and spoke filthy language, that I'm a defaulter, am I not ashamed of myself and my father is a <bad word> etc...he gave an email id [protected]@vmplc.com...VMPLC is i guess is the gangster agency that Bajaj employed to extract more money and harras customers...Does Bajaj Finance work like this? One more call from these gangsters, I'm going to the police for harrassment. Does Bajaj has any clarification? Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
After several calls from Bajaj Finserv phone number [protected], the lady who refused to give her name and location, again refused to give the postal address to which legal notice is to be sent. Even I tried to call back on the number from which Bajaj's gangster agency called up to get their address, the guy refused to even acknowledge that it is Vaishnavi Management Pvt Ltd and gave his address from Kasargode temple in Kerala...very funny...
The lady who called from Bajaj Finserv almost seemed surprised that I knew where the gangsters were calling from and how I found out that the name of the gangster agency is Vaishnavi Mangement Pvt Ltd. Anyway, I refused to pay the 6405 rupees that they claim i defaulted and told her that I'm going to consumer court against the two agencies.
Ironically within an hour I got another mail from Bajaj:
Dear Customer,
Thank you for writing to us at Bajaj Finserv.
With reference to your mail and discussion on call [protected], We would like to bring to your notice that your loan account number[protected] has accumulated payment return and overdue charges of Rs. 22755.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible to avoid impact on Bureau of CIBIL Report and avoid collection calls.
For any further clarifications write to us at [protected]@bajajfinserv.in
Bajaj Finserv assures you its best service, always.
Yours sincerely,
Customer Experience Head
Bajaj Finance Ltd.
[protected][protected][protected][protected]
Clearly this shows that Bajaj has been fabricating case against me and the amount has now risen from 6405 to 22755 in just one hour...Bajaj is now trying to save itself from the crime by hiring gangsters...
I don't know whether consumer complaints is capable of doing anything against Bajaj or not as I have not received any response...except that Bajaj is frantically trying to save itself...
The lady who called from Bajaj Finserv almost seemed surprised that I knew where the gangsters were calling from and how I found out that the name of the gangster agency is Vaishnavi Mangement Pvt Ltd. Anyway, I refused to pay the 6405 rupees that they claim i defaulted and told her that I'm going to consumer court against the two agencies.
Ironically within an hour I got another mail from Bajaj:
Dear Customer,
Thank you for writing to us at Bajaj Finserv.
With reference to your mail and discussion on call [protected], We would like to bring to your notice that your loan account number[protected] has accumulated payment return and overdue charges of Rs. 22755.
We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible to avoid impact on Bureau of CIBIL Report and avoid collection calls.
For any further clarifications write to us at [protected]@bajajfinserv.in
Bajaj Finserv assures you its best service, always.
Yours sincerely,
Customer Experience Head
Bajaj Finance Ltd.
[protected][protected][protected][protected]
Clearly this shows that Bajaj has been fabricating case against me and the amount has now risen from 6405 to 22755 in just one hour...Bajaj is now trying to save itself from the crime by hiring gangsters...
I don't know whether consumer complaints is capable of doing anything against Bajaj or not as I have not received any response...except that Bajaj is frantically trying to save itself...
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___________
Dear Customer,
Thank you for writing to us at Bajaj Finserv.
We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.
As discussed over call [protected], we wish to inform kindly make the over due charges of Rs 6405/- against the loan account number[protected].
We have attached the SOA(Statement of Account) for your reference.
____________
Now they have stepped down their demand from 23000 to 6405...may be mollified after the threat of consumer court against them and Vaishnavi Management. This clearly is showing that they have fabricated the allegation against me about the PC loan so that they can quieten me down with threat of CIBIL score, etc., just to cover their illegal hiring of gangsters for extortion.
I'm waiting for the New Year weekend to get over to get to the police and frame up a legal notice against both Bajaj and Vaishnavi Management Pvt Ltd.