[Resolved]  Bajaj Finserv — samsung galaxy j7pro mobile

Address:	152001
Website:	www.bajajfinserv.in

I had bought samsung galaxy j7pro (Mobile) dated[protected] from standard sales, ferozepur cantt, punjab pin 152001. It was bought through bajaj fiserv loan @ 0% interest. Loan number is 4d7dpf57964509 amount 19400/- and i have taken insurance policy aslo of cpp mobile insurance no 4d7dfs57964650 amont 1799/-. I have paid total amount through emi.

My mobile got damaged in road accident on dated[protected].
Display was totally broken. So i went to bajaj finserv representative in ferozepur. He told to visit samsung care as mobile is in warranty period. I was asked to get repair bill and claim report from samsung care. The cost of repair is 4500/-
Bajaj finserv representative aman bajaj has taken all papers n posted to cpp banglore for claim. It has been for 2 months that cpp insurance is not giving me my claim money.
I have spoken to customer care representative on toll free no[protected] many times but every time they say that your claim is under process.
It is requested that please consider the matter and take necessary action regarding my complaint