[Resolved]  Bajaj Motors — bajaj pulsar 200 ns

Address:Row House no 7. Harsha chs., Sec 2. Airoli, 400708

I am mayank mishra a resident of airoli, NAVI Mumbai. I purchased a pulsar 200 ns from guru nanak automobiles on 7th of December 2018. At the time of purchase I paid 45000 cash for booking and a cheque of rupees 70000. The sum of which concludes 116000 rupees. The bike was given to me but the registration of the vehicle from the Rto was pending. I constantly visited gurunanak automobiles for the early process of registration. But there was no response. After using the bike for almost 7 to 8 months. There was a news in the locality that gurunnanak automobiles was a scammer and he shuts his business from airoli and got shifted to thane. At the time of purchase I was provided with a bill and insurance papers. Which later I came to know that the insurance from Bajaj Allianz general insurance company limited is also fake and was not for a first party product. Then I tried to contact gurunanak motors to ask for a solution to get my vehicle registered as soon as possible. Then they told that I will have to go to Salazar Bajaj and get the sale letter from there. When I went to Salazar Bajaj for the sale letter they said that the payment of your bike is pending and we cannot give you the sale letter. When I later on inquired about the chassis number I found 15 stolen databases and hence it was proved that the bike is not new. While I was riding my motorbike a week ago the right foot brake or the brake on the rear wheel broke. When I had a closer look the part was already welded. The cheque was cleared on 14th December 2018 on the name of cg motors. I belong to a middle class family and a sum of 116000 rupees is a huge amount for me. Due to the registration I am unable to ride my bike and cannot think of buying a new bike. I need my money back or a new bike from Bajaj motors. And I have also filed a complaint in the local police station.
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Dec 20, 2019
Complaint marked as Resolved 
Verified Support
Nov 19, 2019
Bajaj Auto Customer Care's response
Hi,

We would like to hear from you and discuss the issue that you may have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

Regards,
Bajaj Auto
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