[Resolved]  ICICI Rd Account — Maturity amount received Less

Address:

Chandigarh, Chandigarh

I had opened a RD account in ICICI bank on 31st oct 2011 for an year.
6000 had to be deposited for 12 months and maturity amount was supposed to be 75000.

The amount 6000 used to be debited from my account automatically on every 2 nd of the month.

In first week of october 2012 I called up ICICI executive asking that why my account has not been debited for this month and i was told that i have already been debited of my account the required number of installments and that the amount would mature and be available on 31st of Oct.

Now today I got the maturity amount on callin the bank which was 68,773 only. On inquiring that why instead of the maturity amount of 75000 i have got only this much, I was told that an installement in the Nov month of 2011 was missed to which I asked who is responsible as it has to be debited automatically and i was having balance which the executive also confirmed.
So why did i got less amount if it was not my fault, and why a penalty was charged for that missing installment.
Pls. advice how to proceed with my case.

Zeya Rahman
zeya.[protected]@gmail.com