Bbps — payment to apspdcl not successful

Address:520003

Payment of rs692 to apspdcl on 04012018 through bbps is not sucessful. My account is debited but not credited to concerned biller account.
The transaction dt 04012018
Ref : sb[protected]
While lodging complaint in bbps, it is showing "no such transaction with ref no".
Please resolve the issue and refund my amount.
Thanking you,
K s s prasad
[protected]
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Sir, I billi pay on 2 Aug 2018 but till time bill not updated & generated from mobikwik app. side but amount deducted. What happened problem, inform to me . Many times I connect to app registered helpline number but no any response. I say to this very bad service call me [protected] any query

I paid my electricity bill through my Airtel payment bank on BBPS but it was not successful and the account never got refunded. I raised the complaint no. AP[protected]. But it never got attended.
Dear
Bill payment failed but amount not refund my account

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