ACT Fibernet — act fibernet - paid money for new connection but didn't get connection

Address:

Hyderabad, Telangana, 500088

I paid 1500 for 3 months for new connection on 5th jan, 2019 its been around 7 days i didnt get the connection. Everytime i call the executive who came to my house for the application of connection he say's that it will be done next day. And the customer support team just dont bother to receive my call. What is point of keeping customer care team if they are not capable of taking care of their customers. This is best example of lack of business ethics. Please take stringent action against this executive and the respected organization. I should get my money back.
Name of executive: mohammad ajas
Location : annojiguda, hyderabad
My name: swaroop saha
My email id: swaroopsubho. [protected]@gmail.com