[Resolved]  ACT Fibernet — cheating customers

Address:	Guntur, Andhra Pradesh, 522001
Website:	Act fiber net

Respected sir/madam

My name is polisetty revanth kumar. (Ba;llb)
I am a act fiber net customer since from 2 years above my customer id — [protected]
We have 6 act fiber net connection s in my shops our id nos s — 1) [protected] (2) [protected] (3) [protected] (4) [protected] (5) [protected]
I preferred so many friends to take & use act fiber net they re using
But some days before i had facing some problems in act fiber net iam giving a complaint on 6th of september about my act net is not working complaint no — ([protected]) they solve that problem at 10th the connection wire is cut so they taken 4 days for joint the wire
Next at 13th night our connection is disabled & not working
Again i had raised a complaint no — [protected] at 14th they called us told the teem will check & they will verify ur problem
They called us & told at out side all connection s box is damaged so ur net is not working they will change asap

Daily i am calling & giving complaint daily 2 new person s of act team members are coming & checking the wifi router & telling it will solve asap

After 2 days we have received a sms o[censored]r complaint is closed
But our complaint is not closed & how it will closed

Again i had raised a complaint no — [protected]

Again the act team came and checked they told same problem ourside box problem it will replace
At last they came to shop and told box is replaced there is no complaint from line outside box
The complaint is in ur wifi router back side wifi in socket pin only
It is no guarantee i asked how it is damaged backside wifi router pin
They told it is the router problem & they given the team manager name — ravi subramanyam & tsm vijay bhaskar they tild funny ansewrs
It is the effect of thunder bolt
It is so funny as the picture of gopala gopala in that it not our responsible it is
Act of god go. And ask god like that it is so funny
Daily we are giving complaint daily they are calling & asking adress & coming & checking line & wifi router pins removing wifi wire pin & again putting pin and how can i pay money & buying a new router iam not a mechanical engineer to open & repair
At daily new act team mechanical person s are coming & checking ang seeing router status & telling same problem as out side box is complaint nearly at this week 8 persons checked the router
I had all of it team persons phone nos & names who had visited & called to me and all call recorders o[censored]r team and customer care no[protected]
Of act team recordings & sms messages from ur act fiber net

Totally will be submitted as consumer court of law
All subjects will presented at guntur jurisdiction asap
I am a layer i advise try to solve the problem asap with in 2 — days other wise it is bad name to our act & face so many problem
S
Our complaint nos -1) -[protected]
2) [protected]
3) [protected]

My emails — . Revant. [protected]@gmail.com
Goldngold. [protected]@gmail.com

Thanking u sir /madam
P. Revanth kumar (Ba;llb)
[protected]