ACT Fibernet — refund for the disconnection

anshul seth

Address:	2nd And 3rd Floor, Indian Express Building, No. 1 Queens Road, Bengaluru - 560001
Website:	www.actcorp.in

On feb 2nd i had taken the act connection and i paid for 6 months in advance. After that i have to shift my place and asked act to relocate the connection but they refuse for that saying they don't serve on my new location. So i asked for the refund for that on 19th march they said that they have refunded the amount in my account and since then i am waiting but still the amount didn't came to my account. After raising the complaint on customer i am not getting any response and i don't know hot to get my money now. Even they are not replying to my emails and not even providing me the receipt in which account they have transferred the money.

Was this information helpful?

No (0)

Yes (0)

customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2020

ACT Fibernet Customer Care's response Hi Anshul,

This is not the experience we want you to have. Please share your contact number and city name. We will get in touch with you but this could take sometime considering the present scenario.

Regards,
ACT Fibernet

Apr 07, 2020

Updated by anshul seth Contact Number: [protected], City: Bangalore

Apr 08, 2020

Updated by anshul seth customer name is : Alisha Das
Act account id is :[protected]
Email address registered is : [protected]@gmail.com