[Resolved] ACT Fibernet — refund of my amount

VLPKUMAR

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500032

We have disconnected act fiber as we are leaving hyderabad. We have paid 4500/- for one year subscription in july 2018. Since your service is not there in my home town (Anakapalle), we are requesting you to kindly arrange for the refund of remaining amount to my account.

Act account number: a/c:[protected]
We are asking about this since august 1st, 2018, but we didn't get any refund. They have already registered our complaint with token no: [protected], kindly let us know the status

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Oct 4, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

ACT Fibernet Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet

Verified Support

Aug 30, 2018

ACT Fibernet Customer Care's response Dear Valued Customer,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in.

Regards,
ACT Fibernet