[Resolved]  ACT Fibernet — refund / worst response

Address:flat no 304 Silver Springs Apartments, Street No 1 Czech Colony Sanathnagar, Hyderabad, Andhra Pradesh, 500018

Dear sir

This is to inform you that, i have cancelled my act connection (A/c #[protected] on 27th april 2019 and opted for refund.

But till now nothing happened from your end.

I would like to bring to your notice the following

1. No one has called or visited our house for explaining how to connect to phone or pc after repeated requests also
2. For cancellation also i raised queries en number of times
3. For refund also same problem.

This was a worst experience from act.

I once again request you to refund my amount immediately.

Bank details for refunding

P. Hemanth kumar
Hdfc bank:
A/c # [protected]
Ifsc : hdfc0002398

Please do the needful.

Regards

P. Hemanth kumar
Ph: [protected]

Pothineni hemanth
Pls do the needful regarding my below mails for refund
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Jun 24, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
ACT Fibernet Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
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