Bhanzu — Refund not received despite several reminders

Website:www.bhanzu.com

I took a demo for my child last year in the month of March 23 and post that I got a continuous follow up from Bhanju team stating my child to join their special maths classes. Mr Sandeep Bisht was the sales person who sold me Bhanju classes
I paid around 40k for these classes hoping that my child will learn something new and creative. I was given an assurance that they have a hassle free refund policy in case the program does suit child / parents
My child attended couple of classes and I also was monitoring those classes and could conclude that this program is totally worthless and the teachers involved in the classes are just college students and teaching Normal maths
I decided to withdraw my child from this program and requested for refund and after multiple reminders and follow ups, haven't heard back from the Bhanzu team. I have been calling the customer support team who always have been giving assurance that my refund will be processed
Bhanzu is a totally cheater who has very smartly designed and easy way of trapping parents to think about their children's brighter future, however with no deliverables
Seeking my refund of the amount till date
I have already done my numerous follow ups, called call centre multiple times but no results
I guess Bhanju has decided to stole our hard earned money

I will leave no stone unturned and will be using various modes to voice out my concerns

My next platform would be social media and Consumer forum if I do not get timely resolution

Pls note addmission details
Name : Reyansh Sehgal
Registered mobile no..[protected]
Registered email id...Prerna Gulati

Contact: Manish Sehgal @ [protected]
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We deeply apologize for the inconvenience you've faced. Your concerns are being taken seriously, and our team is actively investigating the situation to ensure a swift resolution. Thank you for bringing the issue to our attention. We appreciate your patience and understanding. Our team is working diligently to resolve the issue as quickly as possible. We will keep you updated on the progress and let you know as soon as the issue has been resolved.
Guys, I urge all of you who have been deceived off their money just like me to post on Linkedin and various other social media platforms. It is disheartening to observe the lack of responsiveness from Bhanzu, and I believe it is imperative to raise awareness about such incidents. By collectively raising awareness, we can ensure that others are not susceptible to the same unfortunate experiences. it is crucial to convey to Bhanzu that they cannot operate without accountability or consequences for their actions.
Dear Parent, this is to inform you that your refund has been approved. Our team has reached out to provide this update, and the processing is scheduled for March. You can expect the refunded amount to reflect in your source account during that timeframe. We appreciate your patience and understanding throughout this process. If you have any further questions or require assistance, please feel free to reach out. Thank you for your cooperation.
Hi Manu,
I am their latest victims to be scammed by Bhanzu for their Film fare award scamming at the price of SGD 3000. Nice to meet you. Admire the people at Bhanzu for being so hardworking and determined at conning and scamming innocent children's education funds. First class, tip top scamming service 👍

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