Bhanzu — Refund process was very slow and no one is responding

Bhanzu — Refund process was very slow and no one is responding

A [email protected] Apr 17, 2024 May 25, 2026 This thread was updated on May 25, 2026

Date: 17th Apr'24 On 1st Feb 2023 I enquired Bhanzu for 1 year program because my daughter was in Grade 9 and she will not be able to attend Bhanzu classes when she moves to grade 10. The sales person convinced us to take 2 year program and informed that you can drop out from the course when it is really difficult for the kid to attend session. We made the full payment on the day. On 15th Jan 2024 I requested Bhanzu for discontinuation since my daughter will complete her grade 9 exam and move to Grade 10 by Feb'24. Initially the relationship Manger called and tried to convince that she will arrange for different Batch timing in weekend but we requested her to raise a REFUND request. She said refund request was raised and it is in progress. I tried reaching her by mail, messages, calls etc to know the status for the refund request now she started ignoring and not picking the call. I don't know how to reach them and get my money Refunded. Now it is more than 3 months and there is no response. I feel Bhanzu is a scam and they concentrate only in admitting students and there are not willing and not ready to refund the money back as they promised initially. Was this information helpful? No (0) Yes (1)

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Bhanzu Learning

from Bengaluru, Karnataka

Apr 18, 2024

We appreciate you bringing this issue of yours to our attention. Your feedback is o[censored]tmost importance and rest assured, we take your concerns seriously and are committed to resolving this issue promptly. We have escalated your refund request and are actively working to expedite the process. We will keep you updated on the progress and let you know as soon as the issue has been resolved. Thank you for your patience and understanding.

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Bhanzu Learning

from Bengaluru, Karnataka

Apr 29, 2024

Dear Parent, we're glad to inform you that your refund has been approved from our end and an approval mail has been sent. The refund will be processed and initiated in the next 4-8 weeks from the date of approval.

Thank you for your patience and do let us know if you have any further queries.

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S

sasiblore

May 25, 2026

Bhanju, is creating Wallet with NO Cost EMI but charging 16% interest. When wanted to discontinue and asked to stop Payment Request from my Bank, they said not possible because you did not meet Refund criteria, where as I just requested to stop payment request but I did not ask for Refund. While enrollment they promised after 4 months any time you can withdraw or discontinue but in reality it is not. Raised multiple requests for the same reiteration my concerns to Bhanzu, but support team not giving any positive response. Its more than a month now. This is really annoying. I am sure there are hundreds of same scenarios and how much money accumulated with such kind of scenarios, even after discontinuation. How can I overcome this situation not sure.

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